{"id":10737,"date":"2026-09-01T14:32:47","date_gmt":"2026-09-01T13:32:47","guid":{"rendered":"https:\/\/whizbiz.net\/?page_id=10737"},"modified":"2026-09-01T14:32:48","modified_gmt":"2026-09-01T13:32:48","slug":"product-safety-recall-policy","status":"publish","type":"page","link":"https:\/\/whizbiz.net\/fr_fr\/product-safety-recall-policy\/","title":{"rendered":"Product Safety &amp; Recall Policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><em>This policy governs credible safety concerns, product recalls and hazardous battery\/electrical incidents.<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Safety first<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Whizbiz prioritizes customer safety over completion of a sale. Where a credible safety issue is identified, we may stop sale, hold fulfilment, contact affected customers, cooperate with manufacturers\/authorities and arrange an appropriate recall or remedy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Report a safety issue<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Stop using a product if continued use appears unsafe and contact support@whizbiz.net. Provide the order number, product identification and a description\/photo of the issue where safe. For fire, smoke, overheating, swelling, leakage or electric-shock risk, prioritize immediate physical safety and follow emergency\/manufacturer guidance.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Lithium batteries<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Do not puncture, compress, recharge or ordinary-courier a visibly swollen, leaking, burnt or severely damaged lithium battery. Contact us for controlled instructions. Shipping rules may limit how batteries\/power stations are transported.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Recall notices<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Where a recall affects a Whizbiz-supplied product and customer contact is available, we will use reasonable efforts to notify affected customers and provide the manufacturer\/regulator remedy instructions. Recall eligibility is not reduced by ordinary change-of-mind return limits.<\/p>","protected":false},"excerpt":{"rendered":"<p>This policy governs credible safety concerns, product recalls and hazardous battery\/electrical incidents. 1. Safety first Whizbiz prioritizes customer safety over completion of a sale. Where a credible safety issue is identified, we may stop sale, hold fulfilment, contact affected customers, cooperate with manufacturers\/authorities and arrange an appropriate recall or remedy. 2. Report a safety issue [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-10737","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/whizbiz.net\/fr_fr\/wp-json\/wp\/v2\/pages\/10737","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/whizbiz.net\/fr_fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/whizbiz.net\/fr_fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/whizbiz.net\/fr_fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/whizbiz.net\/fr_fr\/wp-json\/wp\/v2\/comments?post=10737"}],"version-history":[{"count":1,"href":"https:\/\/whizbiz.net\/fr_fr\/wp-json\/wp\/v2\/pages\/10737\/revisions"}],"predecessor-version":[{"id":10738,"href":"https:\/\/whizbiz.net\/fr_fr\/wp-json\/wp\/v2\/pages\/10737\/revisions\/10738"}],"wp:attachment":[{"href":"https:\/\/whizbiz.net\/fr_fr\/wp-json\/wp\/v2\/media?parent=10737"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}